top of page

Terms of Use

Terms of Use – Shippido LLC

Effective Date: 1 September 2024
Website: www.shippido.com

1. Introduction

Welcome to Shippido LLC ("we", "us", "our"). These Terms of Use govern the use of our services for both private individuals (B2C) and business customers (B2B). By using our services, you agree to these Terms of Use.

​

2. B2C Service – Shipping Forwarding Service for Individuals & Expats

​

Service Description

Shippido LLC offers a shipping forwarding service for individuals and expats who wish to purchase products from online shops in the USA, UK, or Germany (with more countries to be added over time).

Upon registration, customers will receive a unique customer code. This code must be included in the shipping address when ordering from external online shops and sending goods to our warehouse partners.

Usage of Our Warehouse Addresses

  • Customers must add their unique code to the shipping address provided on our website.

  • Warehouse addresses are provided through our logistics partners.

  • Available countries, warehouse locations, and shipping rates are published on www.shippido.com.

Customs, Import Regulations & Responsibility

  • Customers are fully responsible for checking and complying with customs regulations, tax-free limits, and import rules of their destination country.

  • Shippido LLC assumes no responsibility for customs clearance, duties, taxes, or any issues arising during import.

Product Selection & Payments

  • Customers order and pay directly at the online shops of their choice.

  • Shippido LLC has no responsibility or liability for the products customers purchase, their quality, legality, originality, or correctness.

Jurisdiction – B2C Service

For B2C users, these Terms of Use shall be governed by and construed in accordance with the laws of the State of Delaware, USA. Any disputes shall be exclusively settled in the courts of Delaware, USA.

​

B2B Service – E-commerce Solutions for Resellers, Shop Owners, Influencers & Marketers

​

Service Description

Shippido LLC offers a full service solution for merchants who want to operate their own online store and resell products internationally.

Services include:

  • Ready-to-use hosted storefronts

  • Optional domain purchase & management

  • Integration of international payment gateways

  • Technical support & customization options (subject to additional fees)

  • Automated product data crawling & management from third-party online shops

  • Parcel forwarding & international shipping via logistics partners

Pricing & Subscription

  • Detailed information about available plans, services, and pricing is published at: www.shippido.com/subscription

  • Shippido LLC reserves the right to modify pricing, service features, and terms at any time.

Responsibility of Merchants

Merchants are solely responsible for:

  • Legal compliance of their store and sales activities

  • Customer service, returns, and complaints

  • Accuracy and legality of product information

  • Product pricing and marketing content

  • Checking any applicable local laws and regulations

Copyright & Reselling Rights

Shippido LLC provides technical tools for product data management (including crawling and updating of product content from external sources). However:

  • Shippido LLC assumes no responsibility for any copyright infringements, trademark violations, or reselling restrictions that may arise from using product images, descriptions, or other content from third-party brands or online shops.

  • It is solely the Merchant's responsibility to ensure they have the rights to resell products and use associated content.

  • Shippido LLC is not liable for any legal claims made by brands, online shops, or rights holders against Merchants.

Shipping & Forwarding

Shipping and forwarding services are provided through our logistics partners. Merchants are responsible for informing their customers about shipping terms, estimated delivery times, customs regulations, and any applicable import fees.

Payments & Fees

Merchants must pay all subscription fees and additional service fees as outlined in their selected plan. Failure to pay may result in suspension or termination of the service.

Jurisdiction – B2B Service

For B2B Merchants, these Terms of Use shall be governed by and construed in accordance with the laws of the State of Delaware, USA. Any disputes shall be exclusively settled in the courts of Delaware, USA.

Changes to Terms

Shippido LLC reserves the right to amend or update these Terms of Use at any time. The latest version will always be available on www.shippido.com.

Contact

For any questions or inquiries regarding these Terms of Use, please contact us at:
info@shippido.com
www.shippido.com

bottom of page